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 | | http://www.voipmagazine.net/magazine/news_h10442_bandwidthcom_shares_voice_over_internet.html |
Bandwidth.com, provider of business Internet access, announced the release of a comprehensive white paper regarding Voice over Internet Protocol (VoIP) issues geared specifically towards small to medium-sized businesses (SMBs).
Bandwidth.com serves more than 2,000 business customers nationwide as a single source for purchasing, deploying and maintaining the most advanced internet and voice business services. Through its website and call centers, Bandwidth.com delivers the widest service availability, guaranteed best prices, superior pre-sales support, and innovative customer service.
The company recently launched its BandwidthVoice solution, a hosted VoIP local and long distance service for businesses. The solution includes a hosted PBX which eliminates the need to install expensive hardware at the customer site. Bandwidth.com's BandwidthVoice service is currently available nationwide to most business addresses.
BandwidthVoice customers such as Brickbanc Capital, LLC have found the emerging technology to be very promising in comparison to more traditional public switched telephone networks (PSTNs). Founded in 1997, Brickbanc Capital is a leading full-service investment bank dedicated to providing innovative, professional financial services to emerging growth companies.
Mark Stuart, managing member of Brickbanc, said that, "Bandwidth.com has managed our VoIP expectations very well to date. They offered a great value and easy installation, all with minimal initial investment on our part."
Unlimited local and long distance calling for a low set fee along with a guaranteed level of service were also reasons Brickbanc chose the BandwidthVoice solution. "As an SMB, it's very convenient to simply receive one monthly bill that covers all of our IP needs. Previous phone bills had grown out of control, but with BandwidthVoice, we have been very happy with the lower costs," said Stuart.
Given the current surge in interest surrounding the VoIP market, Bandwidth.com is poised to lead the way for SMBs. "BandwidthVoice allows us to provide our business customers with a complete internet, local, and long distance solution with enterprise grade features, guaranteed levels of service, and for only a fraction of current costs," said David Morken, Bandwidth.com's president. "Our proven success record and release of this white paper show we're well on our way to establishing our role as the industry expert in VoIP for small to medium-sized businesses."
Bandwidth.com's VoIP white paper, entitled VoIP for SMBs: Driving the Industry Standard, details unique VoIP issues facing SMBs such as Brickbanc and is available for download at http://www.bandwidth.com/pdf/products/bandwidthVoice/VoIP_for_SMB.pdf. The need for comprehensive standards for quality, reliability, usage, cost, and additional features is at the forefront of the VoIP industry for SMBs.
"Our goal was to create a basic guide for any SMB considering implementing VoIP technology," explained Morken. "Through this white paper, we are able to share our VoIP expertise and begin to drive the development of VoIP industry standards directly targeting small to medium-sized businesses."
15.12.2004, Bandwidth.com
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